Voice over Internet Protocol (VoIP) is a technology that allows you to place phone calls using an Internet connection. Since broadband became a big hit, both consumers, as well as businesses, have opted for VoIP as their first choice when it comes to phone service. But why do people prefer to use VoIP phone services over traditional phone lines? This is because VoIP services have much more capabilities as compared to analog phones, and the best part is that they are much cheaper too.
Let us take a look at six of the best benefits of VoIP services:
Fewer expenses
Any business, no matter how big or small, will always take into account the bottom line of any bill. Every cost-saving opportunity has to be grabbed for the business to be sustained. This is a major reason why so many companies are opting for VoIP systems since they are making significant savings. A usual landline phone system (POTS) costs businesses $50 per line per month. This expense is only including local calls. In comparison to this, VoIP plans only cost $20 per line, which is a huge saving for any company.
Higher accessibility
Keeping the expenses that are being saved aside, one of the major advantages of VoIP is the increased accessibility for the business side of things. One reason why cloud-based VoIP service is so preferred is that you enjoy the ability to make calls from anywhere. If you have a strong enough data connection, it would be very easy for you to receive and make calls for business purposes. In case you are unable to answer your calls, you can direct them to voicemails that get emailed to you.
Auto-attendant feature
For those who are not familiar with the auto-attendant feature, it is a one-person operation through which the image of a large organization is projected. It also plays a big role in making a large company look much more approachable. For instance, you might be the sole proprietor of your company; however, you can still go ahead and set up your auto-attendant feature to sound out like you are an organization that has numerous departments.
Higher scalability
Scalability is considered to be one of the most important VoIP benefits that are vital in growing businesses. But what does this mean exactly? If a business owner is given the option, they would happily include a phone system that is in sync with every step of their business. With VoIP, you no longer have to worry about buying expensive hardware as your business grows. Doing this is especially useful when you plan on opening a new branch or prepare for huge incoming demand during favorable seasons. You can always keep changing this operation as and how your preferences suit you.
More portability
A VoIP number is also known as a virtual number. This number is entirely portable. What this means is that you can use the same number, no matter which location you travel to. For those who are traveling a lot, this is a great feature.
Superb voice quality
When VoIP service first came into the picture, one of its biggest disadvantages was its low-quality calls. However, as time passed and this service was worked on, there has been considerable improvement. If you have a stable and strong Internet connection, you would have no problems with the voice quality of your calls. You would not face any latency issues or call dropouts. With good bandwidth and robust connection, your call would be clear. Sure, there is the occasional call with delays, echoes, and background disturbance. However, all this can be taken care of with noise-cancellation microphones.
